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If my property is flooded or damaged, am I eligible for a rates remission?
There is a policy to allow us, at our discretion, to remit rates charged on any rating unit used for residential purposes if the land has been detrimentally affected by natural disaster (erosion, falling debris, subsidence, slippage, inundation, or earthquake) rendering dwellings or buildings uninhabitable for more than 30 days and requiring activities carried out on the land to cease.
The aim of the Policy is to allow us to consider remitting rates for those ratepayers most adversely affected. The conditions and criteria are in the Rates Remission Policy on our website.
Some specific conditions and criteria include:
The rating unit was used for residential purposes immediately before the disaster and is the principal place of residence. If it is a rental property, it does not qualify.
It shall be no less than 30 days after the event affecting the land that the dwellings are deemed by us to be able to become habitable.
