We use social media to inform, connect and have conversations with our communities. We do this through a number of channels, including Facebook, YouTube, Instagram, LinkedIn and TikTok.
Social media allows us to not only communicate quickly with our communities, but also allows the people in our communities to respond to us directly.
Authenticity, honesty, and open dialogue are key to these channels. However, it also requires a level of courteous and responsible behaviour from the people in our communities, not only in how they interact with us, but how they interact with others too. It is our policy not to turn off comments.
If you follow us, you can expect to see content covering some of the following:
As well as our regular social media channels, we also use an app called Antenno to provide important real-time updates. Find out more about Antenno.(external link)
By interacting with us on our social media channels, you agree to the following social media terms of engagement.
We openly welcome your comments and encourage discussion. We ask that you are polite and respectful with your comments and views.
We reserve the right to hide or remove harmful content from our social media channels. This includes but is not limited to:
This also includes hijacking posts with repetitive and/or irrelevant comments. For example, the same or similar comments on multiple posts about different topics. We do not accept this as it takes away from the original intent of the post and can be distracting for other users. Comments must be related to the topic of the post being commented on.
Our social media channels are not open to comments promoting or opposing any person campaigning for election to a political office. This includes any public comments made on our page during the election period by any political candidate.
Promotion or advertisement of a business on our social media channels by a person or organisation within the community is not allowed.
All content shared to our social media channels is monitored and recorded. Public comments that violate these terms of engagement will be hidden from our page. The user will not be advised that their content has been hidden.
If a user breaches our Social Media Terms of Engagement for any of the above reasons, we may, at our discretion, issue one warning to users. If their behaviour continues, then we will block them from our page.
We may pass material posted on our social media channels to any third party, including Netsafe and the New Zealand Police.
Content shared or posted on our social media channels is also subject to the terms of service of the platform (i.e. Facebook). For more information on this, visit their terms of service.
We accept no liability for any material posted on our channels by the community, nor are we responsible for the content and accuracy of that material.
